Root Cause Analytics

Narrative BI for Root Cause Analytics

Identify and address the underlying causes of business issues

Root Cause

Root Cause Business Intelligence

Automated Root Cause Analysis

Identify and address the underlying causes of business issues with Narrative BI’s automated insights, helping you implement effective solutions and prevent future problems.

What is Root Cause Analytics?

Why is Root Cause Analytics Important?

Root cause analysis is the process of identifying the underlying causes of business problems or incidents. It involves analyzing data to determine the root causes and implementing corrective actions to prevent recurrence. Root cause analysis is important because it helps businesses address the fundamental issues causing problems. By identifying and resolving root causes, companies can improve processes, enhance efficiency, and prevent future incidents.

Root Cause Dashboards

Root Cause Insights

With Narrative BI, you can ask questions and get automated insights from your Root Cause data. Simply connect your Root Cause data source or upload a spreadsheet and get actionable insights in minutes.

Identify and address the underlying causes of business issues

Root Cause Data Analytics

Root Cause Analytics Best Practices

In root cause analysis, it's essential to implement a layered approach to data investigation. Start by identifying surface-level symptoms and then dig deeper into underlying data to uncover the true causes of issues. This thorough method helps prevent recurring problems and leads to more effective long-term solutions.

Narrative BI leverages AI to automatically surface key patterns and unexpected findings in your Root Cause data, ensuring you don’t miss out on critical opportunities or hidden issues. By adopting these best practices, you can transform raw data into actionable insights that drive better business outcomes.

  • Leverage Root Cause data: You can find all the answers to your questions in the Root Cause data, and the best practitioners of Root Cause analytics use that data to identify trends and better understand patterns.
  • Use visualization tools: Visualizations such as charts and graphs are common in BI software, as they are essential for understanding data and making informed decisions. You can easily visualize your Root Cause data using the AI Chart Generator tool in AI Data Analyst.
  • Track KPIs: Tracking key performance indicators helps you measure your Root Cause performance and identify areas for improvement. Most successful businesses have adopted weekly/daily KPI summaries, comparing the latest metrics to those from the prior period. You can easily automate this process by using Narrative BI’s Tracking Tools.
  • Prioritize your goals: Not everything that can be measured should be measured. There are a lot of Root Cause data available for analysis, but you should start by identifying high-priority opportunities that can have an immediate impact on the business. You can specify your key metrics in the Narrative BI’s Reporting Tool.

Benefits of Root Cause Analytics

Problem Resolution: Effectively resolve business problems by identifying root causes.

Process Improvement: Improve business processes by addressing underlying issues.

Risk Mitigation: Mitigate risks by understanding and preventing root causes of problems.

Operational Efficiency: Enhance operational efficiency by resolving recurring issues.

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Narrative BI is well suited for SME's!

Narrative firstly is a great tool for beginners in marketing analytics - it allows all of our team - even non-technical / analytical get involved! As Mark Ritson said, 'The average is the enemy of the marketer' and Narrative helps us fight that battle every day. Instead of wading through averages, we can spot and evaluate the outliers, the true insights.
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Narrative BI helps me view and act on tons of customer data points easily.

There’s a lot of customer data in the internal analytics tools, but it’s not actionable for our product team. You have to spend a lot of time to detect unexpected user behavior. Narrative BI helps me understand our users better and now it’s easier to decide which features we should optimize next.
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Google Analytics is ultra-powerful when it comes to managing our clients’ MarTech stacks, but it’s easy to get lost in the overwhelming amount of data there. Narrative has given us a way to get “just the good stuff”, and the most important metrics we need for making daily decisions on behalf of my agency’s clients from Analytics to Ad Spends. The condensed insights we get from Narrative are incredibly helpful, and now indispensable in our daily mix of tools.
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