Frequently Asked Questions

Here you can find answers to frequently asked questions about Narrative BI

What is Narrative BI?

Narrative BI is a no-code analytics and reporting platform designed for marketing teams, growth teams, and agencies. It generates intelligent insights in the form of easy-to-read narratives from your marketing data and sends them automatically at a scheduled frequency of your choice. It creates marketing reports and delivers them automatically to your clients. It also alerts you of every data spike, thanks to 24/7 anomaly detection. With GPT-powered AI, you can also get recommendations to help you understand the narratives.

What data sources are supported?

Narrative BI currently supports the following data sources:

  • Google Analytics 4
  • Google Ads
  • Facebook Ads
  • Hubspot
  • Salesforce
  • Google Search Console

More data sources are coming soon.

Custom integrations are available for Narrative BI Enterprise customers.

How many data sources can I connect to my account?

A free account lets you connect one Google Analytics 4 instance. To connect instances from other supported data sources, subscribe to one of our multiple premium plans. They allow you to connect as many as 15 instances from GA4, UA, Google Ads, and Facebook Ads. If you need more, our sales team: [email protected] will gladly help you.

What metrics can I track?

You can track all the metrics on your connected data source. You can ‘mute’ the metrics that are not important, or customize your reports to show information on only a select few metrics of your choice.

Can I manage multiple clients' marketing campaigns at once?

Yes, you can. Our “Workspaces” feature allows you to create distinct sections in your account for each client and track multiple marketing campaigns at the same time.

Can I collaborate with my team on Narrative BI?

Yes, you can invite other team members to your workspace on the platform and collaborate in-narrative. The amount of users you can add is dependent on your payment plan. You can also assign permissions and restrictions to each user. A user can either be a “Company owner”, ”Admin”, or “Teammate.”

  • Company Owner: can manage company-level settings like billing.
  • Admin: can manage team-level settings (workspace settings).
  • Teammate: can manage only their own feed.

Can I send reports to my clients automatically?

Yes, Narrative BI saves you the stress of manually sending reports to each client. You can automate report delivery to your client at any frequency - daily, weekly, monthly, or annually.

Is Narrative BI GDPR compliant?

Yes, we are GDPR compliant. We take data privacy seriously and understand the importance of protecting our customer's personal data. Upon your request, we can delete any user data.

Can I change my subscription plans?

Yes, you can easily upgrade, downgrade, or cancel your subscription/payment plan. You do not need to give any prior notice.

Is my data safe?

Before adding new integrations, Narrative BI goes through verification scrutiny with data source providers, such as Google, Meta, Slack, and others. Narrative BI provides advanced security protocols out of the box. It runs on private networks with the best encryption protocols for transferring data and key storage. On top of that, Narrative BI monitors servers constantly to detect any suspicious activity. Your privacy and the safety of your data is our top priority. Narrative BI does not engage in unethical practices such as selling customer data.

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